MAK Contents
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- Published: 19 June 2025
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- Policy Statement
This policy:
MAK Pumps Company (Pvt.) Ltd. is committed to respecting and promoting human rights in all aspects of our operations. We believe that all individuals should be treated with dignity, fairness, and respect. This policy is guided by international human rights principles including those expressed in the Universal Declaration of Human Rights, the International Labour Organization’s (ILO) Declaration on Fundamental Principles and Rights at Work, and the United Nations Guiding Principles on Business and Human Rights.
- Scope
This policy applies to all employees, contractors, suppliers, and third parties working with or on behalf of MAK Pumps Company (Pvt.) Ltd., across all locations and functions.
- Core Commitments
3.1 Non-Discrimination and Equal Opportunity
We are committed to providing a work environment free from discrimination based on race, color, gender, age, religion, national origin, disability, marital status, sexual orientation, or any other status protected by applicable laws.
3.2 No Forced or Child Labor
We strictly prohibit the use of forced, bonded, indentured labor or child labor in any part of our operations or supply chain. We adhere to the minimum age requirements as defined by local laws and ILO standards.
3.3 Freedom of Association
Employees have the right to freely associate, join labor unions, and bargain collectively in accordance with local laws.
3.4 Fair Wages and Working Hours
We ensure our employees are paid fair wages that meet or exceed minimum legal requirements. Working hours, rest periods, and overtime are managed in compliance with local labor laws.
3.5 Safe and Healthy Working Conditions
MAK Pumps Company provides a safe and hygienic workplace environment. We are committed to continuous improvement in occupational health and safety and ensure our staff is adequately trained.
3.6 Harassment-Free Workplace
We do not tolerate harassment, abuse, or intimidation in any form. All employees are entitled to a respectful and professional work environment.
3.7 Privacy and Personal Data Protection
We respect employees' privacy and handle personal data responsibly and in compliance with data protection laws.
- Supplier and Contractor Expectations
MAK Pumps expects its suppliers, contractors, and business partners to adhere to similar human rights standards. We may audit or evaluate compliance as part of our due diligence process.
- Implementation and Responsibilities
- The Human Resources department is responsible for the dissemination, training, and enforcement of this policy.
- Managers at all levels are accountable for ensuring compliance within their departments.
- Any concerns or violations should be reported through our internal grievance mechanism or whistleblower channels without fear of retaliation.
- Review and Updates
This policy will be reviewed annually and updated as necessary to reflect changes in laws, international standards, and business practices.
- Approval
CEO
MAK Pumps Company (Pvt.) Ltd.
Date: 1st January,2010
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- Published: 04 February 2015
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- Written by Web Master
- Category: MAK Contents
- Published: 26 June 2014
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Energy Audit of Pump-sets
Do you know the efficiency of your pump set? Are you sure that you are not losing energy/money with every drop of water? Are you getting optimum yield from your tube-well? These are very important questions and every pump user should be able to answer these. An energy audit can ensure whether the efficiency of your pump set is over an acceptable limit or it needs further improvement. In Pakistan the energy efficiency of pumping systems usually have huge margin for improvement. A recent survey by experts on thousands of agriculture tube-wells reveals that at least 20% improvement in the efficiency of every tube-well is possible if proper pump selection is made. In Pakistan majority of tube wells have been yielding water for more than 30 years. The capacity of these tube wells is degrading with passage of time while the pumping system is still being selected according to their initial yielding capacity. This results in over discharge from the well and there is every chance of damage to the well. To ensure the energy efficiency of your pumping system, MAK Pumps offers Energy Audit Service, in which your water requirement and head is determined with latest tools and techniques and an optimum pump type and size is suggested by experienced engineers. The process can save you more than 20% of your electricity bill.
Installation and Commissioning
MAK pumps has dedicated teams comprised of qualified technicians for installation and commissioning of pumping systems. Our installation teams are fully mobilized covering every corner of Pakistan. These technicians have vast field experience and are equipped with latest tools and techniques. With our installations services you will not only enjoy quality of service but a well recorded and well documented commissioning procedure as well.
After every installation the pump-set is kept under observation, all the electrical and hydraulic parameters are recorded and reported to the company and client. Once every aspect of the installation is finalized and the test run is completed, the system is handed over to the owner with necessary training and instructions for operating the pump-set.
Testing of Pump-sets
MAK Pumps offers pump-sets electrical and hydraulic testing in accordance to international standard ISO-9906. With this test you can have the overall performance evaluation of your pump-set. The tests are conducted at our test-bed facility located in the head office at Peshawar. The test-bed facility is equipped with latest and precise measuring tools i.e. 3-Phase PC based Power Analyzer, Ultrasonic Flow-meter, Digital Pressure Measuring System and Submersible Tachometer, which enable us to perform real time testing of pump-set.
The pump-set is installed at the recycling water source arrangement and started. All the electrical and hydraulic parameters like, discharge, head, Motor power, Voltage, Current and Power factor are recorded. The pump is tested under varying head by increasing the pressure through controlling the valve. The test results are then compiled and a complete pump-set performance report is generated showing the measured performance curve (Characteristic curves). These tests are performed before entering to major projects for product approval. The tests are also performed on repaired pump-sets and newly introduced models. General customers are also welcomed to avail this testing facility and check their pump-sets.
Repair and Maintenance
The submersible pump-sets supplied by MAK pumps require no part replacement throughout its service life, however one cannot guarantee the well conditions and power supply conditions to be always in line with the recommendation of the manufacturer. All the pump-sets provided by MAK Pumps are fully serviceable and owing to our commitment to provide sustained after sales services, sufficient stock of genuine spare parts of our supplied pump-sets is maintained.
Motors are re-winded with the genuine winding wire sourced from the manufacturers, and rewinding is done according to manufacturer provided stator winding designed. After repair the pumps and motors are tested electrically and hydraulically in accordance with manufacturer’s guidelines and specifications.
Video Logging
The technical objective of the study was to detect the construction characteristics of the well, the blind and filter pipes, the respective installation depths and any variations in diameter in the hole. Any anomaly may not only be highlighted at a certain depth from ground level but may also be filmed during the investigation. The borehole camera is used to determine the causes of the most common problems that can affect a well in the course of its productive life, such as the presence of sand and a decrease in water flow. Furthermore, the borehole camera detects abnormalities such as deterioration, deformation, corrosion, cracks and excessive deposit on the bottom.

BOT based Water Supply Schemes
Drilling

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- Category: MAK Contents
- Published: 26 June 2014
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Introduction
The company was founded in the year 1996 as a small unit, MAK Engineering International became a private Ltd company namely MAK Pumps (Pvt) Ltd, Plot No. 87 Industrial Estate Jamrud Road, Peshawar in 21st September 2005 and is engaged in manufacturing of Submersible pumps, motors, controls panels, Diesel Generating sets, Remote monitoring & control system for pumping systems. The company has acquired the ISO standardization through continuous and strict quality
policy and achieved ISO 9001:2012 mark. MAK Pumps (Pvt.) Ltd. takes care of the customer’s need by delivering quality product as per international standards for customer’s satisfaction. Our performance can be gauge by our successful operation in Government departments as well as in private sector for domestic, irrigation and industrial purpose. We are specialized in turn key projects like clean drinking and De‐watering for the construction
sites. MAK Pumps have sufficient stock of all the equipments, mechanized workshop and test bed facility. We have production facility as well as workshop for repair and maintenance. Submersible Pumps has successfully developed its cost efficient indigenous technology with the quality level at par with internationally recognized pump sets. Our specialties are Submersible pump and motor from 0.5 HP to 175 HP. Our warehouse is situated in the Hayatabad Industrial Zone spread over 22 kanals and fully equipped and work station for production as well as for repair to provide the after sale services having above address.
Mission
MAK Pumps mission is to make significant contribution to the life quality enhancement by producing innovative pumps that work with improved performance while ensuring a high degree of reliability. MAK promotes a comprehensive range of submersible pumps, submersible electric motors, deep well turbine pumps, centrifugal pumps, controls, associated accessories and solar pumping solutions. In a customer driven business environment, we strive to emerge as a key market player in the field of “Pumps Application Engineering” focusing the under ground fresh water. Establishing strategic business alliance and acquiring exclusive representation rights from global manufacturers, we aspire to strengthen our market position by achieving quantum leap growth through an optimum deployment of innovative business strategies under the dedicated leadership of marketing, industrial sales and services professionals. Setting standards of performance excellence, we are committed to achieve customer delight, grow exponentially and provide attractive returns to the stake holders. Hence, MAK Pumps follows fair business practices and develop intimate customer relationship. MAK Pumps strives to improve whatever is done and how it is done and will continue to earn and be worthy of our customers trust.
Plant and Machinery
The company’s plant and office are located at the same place having vast capacity for manufacturing of pumps. The plant is equipped with variety of PRODUCTION MACHINERY.
Machinery Such as Lathe Machine, Drilling Machines, Hydraulic Presses, and Welding Machines etc.
Testing and Quality Control
Instruments such as Balancing Machine, Flow measuring equipments, Dynamometer, instruments for measuring electrical parameters such as computer aided pump sets testing unit with customized software, Current, Wattage, Frequency, High voltage test equipment etc. are all available. In short, all the instruments that are required to measure the quality parameters are available in the unit. Complete details of plant and machinery are tabulated
Quality Systems
The target of quality improvement has been recognized through the certification of its quality system according to ISO 9001:2000 standards and ISO 9906. Raw materials & other components are procured as per international standards. Quality check and tests are ensured and are mandatory for each and every equipment. At each stage of manufacture, dimensional accuracies are checked w.r.t drawings. Final testing is carried out after assembly by testing for the basic parameters like flow, head, efficiency etc. Quality of service to the customer is of high standards. As soon as the orders are received, delivery periods are decided and accordingly production is planned. A product packing is emphasized to ensure is seamless delivering the customer premises. In case of customer related problems, actions are taken on priority basis to solve their problems which include involving Production & Quality Assurance department personnel’s. It is company policy to achieve total Quality through performance Excellence. Total Quality means meet the requirements; produce error free work, Mange by prevention and measure by cost of Quality. Individually or in teams, all employees will be involved in understanding, anticipate and surpass the expectations of customers and markets without error, deadlines are met considering the best system delivery.
Awards
The following awards are achieved by MAK Pumps.
International Conference & EXPO of water technologies WATER ASIA 2007 Lahore, offered by Planners & Organizers the development times.
15th EXPO & Conference 2008 Lahore presented by Pakistan HVACR Society. These awards are nominated due to fair business policies.
Market Networks
Our Products line is marketed in Pakistan & Afghanistan through our dealer’s network. Our company operates in all the four provinces of country as well as in Azad Jammu Kashmir similarly we have established an office in Kabul Afghanistan to meet the growing demand of that region.
Development Work
Producing technology implies anticipating new solutions, foreseeing new uses and discovering alternative applications and materials. MAK Pumps has always sought to be innovative, interpreting and defining it into new dimensions and new functions. The company looks for new development works keeping in view the latest trends in the world. Help of technical consultants is taken to develop the new products with an aim of achieving the best possible Quality & to suit the customer’s requirement.
Human Resource Development
The company places a great emphasis on human resources development. Each & every employee is trained to work in more than one area. Freedom to approach any person at all levels is given to everyone and thus making an open organization structure. We welcome constructive criticism and regard this as an incentive to further improve the company.
Management Team
MAK Pumps is a Private Company Ltd. all the activities are looked after by Chief Executive at the top of the organization. Marketing, customer related issues, procurement & day to day management is looked after by Director Admin & Finance. Developmental activities, Production & Quality related aspects are looked after by Director Technical & Quality Assistant.
All the departments i.e Purchase, sales, Electrical & Mechanical Departments are headed by respective managers who will take care of the departmental activities based on the overall policies of the company.
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